WORKING WITH US
Built On Integrity
We pride ourselves on customer service excellence. Each monitor has a supervisor that is readily available if you have questions or concerns. We are easy to reach and quick to respond. Please contact us via phone or email and we will review our services and answer any questions. We know that understanding the role of the monitor and what to expect at the visit is essential. We also routinely speak with attorneys. Before the first visit, we will forward paperwork via email that must be completed. All face-to-face visits for parenting time must be at least 2 hours in duration. We do ask for a one-week notice to schedule a monitor, but if you need someone sooner, contact us and we'll make every effort to meet your scheduling needs.
Partnering with Attorneys
Please inform your attorney that you are working with Supervision Monitors. In our experience attorneys often have additional questions and we are prompt in responding to their calls. We understand time is of the essence when it comes to children.
The development and implementation of the parenting time plan is the responsibility of the parents in conjunction with their attorneys and the court. We are not parenting time coordinators and require that details regarding the time and place of visits be agreed upon by both parents prior to working with us.